Terms for installers

These terms are between you (the installer or firm that signs up) and DV8 WEB LLC, which runs WhenLeads, at 1335 Old Dixie Hwy Ste 27, Lake Park, FL 33403. By starting a trial or paying for a plan, you agree to them.

• County Citation Alerts: a Monday digest and instant emails about buildings in the counties you choose, drawn from public records. Each county is a separate list.
• Owner quote requests: introductions to owners and managers who asked for quotes, priced by job type as shown on the pricing page.

Alerts are never exclusive. We sell at most 8 seats per county. Most owner request types go to one installer; condo association requests are shared with up to 3 firms; no request goes to more than 3.

• The 14-day free trial covers full alerts for the counties we confirm. Billing starts on day 15 unless you cancel before then.
• Alerts are billed monthly by card in advance. The founding rate of $299 per county per month, for the first 5 buyers in a metro, is locked for 12 months from your first paid month.
• Owner requests are invoiced as they are delivered.
• Cancel any time through the contact form. Monthly plans stop at the end of the month you cancel.
• We may change list prices with 30 days' notice by email. A locked founding rate does not change during its 12 months.

If something we send is not useful, tell us. We refund you and we part as friends. For alerts, we refund your most recent monthly charge and close the account. For an owner request, we refund that request.

• Use alerts and requests only to offer your own services to the building's owner, association or manager about the work the record describes.
• Contact owners who sent a quote request by email, or by phone if they asked for calls. Do not text them.
• Follow the laws that apply to your outreach, including telemarketing, do-not-call and email marketing laws.
• Do not resell, share or publish the data, and do not add it to a list you sell or give to others.
• If we tell you that someone has opted out, stop contacting them and delete their details within 10 business days.

We may suspend or close an account that breaks these rules, and we will refund any unused prepaid time.

Records come from public sources. We match and check them by hand, but public records can be wrong, late or incomplete, and a citation does not guarantee that a building will hire anyone. We do not promise any number of leads, jobs or revenue.

Our reference sites give guidance, not engineering advice. Fire code decisions belong to the local fire marshal (AHJ).

You confirm that the details you give us are true and that you hold the licenses your work requires. We check licenses before switching on alerts and may decline a signup.

We provide the service as is. To the extent the law allows, our total liability to you for any claim is limited to what you paid us in the 3 months before the claim, and neither side is liable for lost profits or indirect losses.

Florida law governs these terms. Before going to court, tell us about the problem through the contact form and give us 30 days to fix it. Any court case belongs in Palm Beach County, Florida.

We may update these terms. Changes are dated above and logged in the changelog. If a change matters to your account, we email you before it takes effect.